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Most integration teams complete one integration and go straight into the next without ever writing down what happened. As a result, mistakes often get repeated. The framework in this presentation exists to break that cycle.
The deck organizes lessons into categories, including project management, customer experience, employee experience, scope, schedule, and value drivers. Using the same categories across every deal makes it easier to identify patterns instead of isolated events.
Start by soliciting input from project managers and team members. Act on the immediately fixable items in workstream one-on-one meetings. Repeat the process at Day 30, at year-end, and at every major checkpoint after. This is about continuous improvement, not a one time exercise.